Description 1.Each doormat is made from luxurious plush velour and features a premium heat dye sublimation print for long lasting color vibrancy. 2.Underside is constructed from high quality epoxy for a non-slip grip and extra durability. 3.Stain resistant material makes cleaning a breeze-use a damp cloth with mild soapy water to clean (avoid bleach) and let air dry. 4.Doormats arrive vacuumed sealed for protection during the shipping process-once opened doormats may take up to 24 hours to lay flat. We recommend a light vacuuming of the doormat to assist in the settling process. THE CUSTOM ORDER PROCESS Our Dog Print Custom Doormat require 4-7 business days production time, Quality is checked before and after printing.We take pride in offering you the dog print custom doormat so it does take time.Usually 3-4 weeks from creation to your door. So, know you are in good hands, and if you have questions, we are here to help. Thanks for your patience and for being a customer. If you have any questions.Please feel free to contact us.